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Average rating:  
 12 reviews
Mind put at rest

Called on Marsden Damp Services to survey my property. Neil Marsden attended and inspected the whole property. He explained everything he was doing as he went along and what the equipment he was using may or may not detect; his whole manner was reassuring. He concluded that the property was absolutely fine, no work needed.My conclusion? A very knowledgeable and honest company to deal with!

Thanks

Thanks for completing the works, please pass on my gratitude to Neil and Gary who carried out the work so promptly.Bob

by Chris Gainey on North East Damp and Timber
Basement Works

I recently had my basement waterproofed and fitted out by Marsden Damp Services Ltd.I can wholeheartedly recommend them – they always turned up when they said they would and were highly professional throughout.I found them by researching the various trade bodies for waterproofing contractors and they were members of all of the reputable bodies. So I made contact with them and Neil came out to understand my requirements and to work out what waterproofing system would be best suited to my property. I then received a written quote for the work which was very competitively priced in comparison with the other waterproofing specialists in my area that I had also contacted.Prior to starting work Neil came back with his team for a pre-start meeting to make the introductions and to make sure that all of the right materials were ordered and brought to my property when they would be needed. It also provided the team to ask any questions in order to clarify my requirements which was very reassuring.Let’s be clear a basement conversion is pretty major work to be having on your house but the team made every effort to keep the noise, dust and disruption to a minimum and they always left the house as clean and tidy as possible under the circumstances – finishing up with a mopping of the floor every evening before they left (which was a nice touch).Some areas of the work were going to be quite tricky to get right and I’m pleased to say that the team took the time and care to make sure that every aspect of the job was completed to my satisfaction. I would happily use them again and would highly recommend them to anyone considering a basement waterproofing and conversion project.

by Sally-Anne Balmer on North East Damp and Timber
Damp proofing to basement

Very professional and courteous service received from Neil and team. I'll be sure to recommend to friends and colleagues in need of damp or timber advice!

by Stefan benstead on North East Damp and Timber
Required damp survey report on property

Would like to thank DTC and especially Niel for providing an excellent and quick service. After having work done by DTC in 2014 what was done to a excellent standard I was after a damp report as I'm selling my house. DTC responded to my request straight away and couldn't be any happier with the service. I would recommend DTC to all friends and family

Many thanks Stefan

I was very impressed by the whole process - excellent advice from the surveyor and then superb plastering work from Andrew. Everything was explained clearly and carried out well. Thank you.

by Keith Emmerson on North East Damp and Timber
East Herrington bungalow requiring remedial work

Th service provided was a very detailed report and estimate with the resulting works of timber treatment , re flooring and plaster work completed to an excellent standard in a very short time scale.I was fully informed of progress throughout. Workman were pleasant and the whole job was completed in a very professional manner. I would no hesitation in recommending DTC or engaging them again for any future works. Thanks for a job very well done. Keith

Thank you for your kind comments Keith, your feedback is much appreciated

by Dorothy Macbeth on North East Damp and Timber
A property Sale in Sunderland needing considerable remedial work

I greatly appreciate your Service from the point of arranging for you to provide my Client, the Seller, with a detailed Report and Estimate - the short timescale in your completion of the work and the courtesy interaction of yourself and your Operatives with both my Seller and my Buyers throughout the process. The sale of the property is to be completed within the next few days and I have been told by both Seller and Buyers they are highly satisfied with the finished work. Justifying my confidence in recommending your Company to my Seller.

Yours sincerely,

Dorothy Macbeth

by Stuart Main on North East Damp and Timber
10/10

I am more than happy to give a rating of 10/10. From the initial survey, through to making the arrangements, the work carried out by the technicians, and the presentation of invoices etc I have been impressed by the professionalism and dedication to excellence provided by everyone at DTC. I would be delighted to recommend DTC, without reservation, to anyone looking for a quality service.

I have been most impressed

I would like to compliment your firm on the work carried out at the above church. I have been most impressed with the work, it looks excellent.

I found all of the lads who carried out the work pleasant and helpful but would particularly mention Paul Lamb and Neil Branney. They had a great pride in their work and left the premisis at the completion of work in as tidy a state as possible. The addition, they were very pleasant and helpful. As suggested in the customer feedback, the only criticism I have of them both is that they are Sunderland supporters!

You seem to have a very good workforce.

Thanks once again, I won't hesitate to contact your firm again if the need arises.

Best Wishes, Tom

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