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Very impressed at the speed at which Marsdens acted at my request for a survey and how accommodating they were when I had to alter the start date for the damp proofing work. How nice it was to be greeted with “good morning” and bright, cheerful smiles when Andrew and Wayne arrived to do the work. These two technicians worked hard and I watched Andrew doing some plastering; he obviously takes
pride in his work. LH.
PS. They both like chocolate biscuits!!
Thank you for your comments Lesley, we will ensure this is passed on to Andrew and Wayne.
I was outside of my comfort zone arranging this work but the office staff were really reassuring and the surveyor was very informative and explained everything to me that I needed to know. The work completed was to an excellent standard, the technicians were friendly and professional and they cleaned up after they completed. I wouldn't hesitate to recommend this company - in fact I regularly do!
Thank you Jill, I remember you being especially concerned about employing tradesmen after previous bad experiences. I had no doubt that you were placing your confidence in the right company on this occasion.
Called on Marsden Damp Services to survey my property. Neil Marsden attended and inspected the whole property. He explained everything he was doing as he went along and what the equipment he was using may or may not detect; his whole manner was reassuring. He concluded that the property was absolutely fine, no work needed.
My conclusion? A very knowledgeable and honest company to deal with!
We appreciate your comments Mr Jones, good luck with your move to Ireland, we are pleased to have helped your house sale go through smoothly
Thanks for completing the works, please pass on my gratitude to Neil and Gary who carried out the work so promptly.
Thanks Bob, all the best
I recently had my basement waterproofed and fitted out by Marsden Damp Services Ltd.
I can wholeheartedly recommend them – they always turned up when they said they would and were highly professional throughout.
I found them by researching the various trade bodies for waterproofing contractors and they were members of all of the reputable bodies. So I made contact with them and Neil came out to understand my requirements and to work out what waterproofing system would be best suited to my property. I then received a written quote for the work which was very competitively priced in comparison with the other waterproofing specialists in my area that I had also contacted.
Prior to starting work Neil came back with his team for a pre-start meeting to make the introductions and to make sure that all of the right materials were ordered and brought to my property when they would be needed. It also provided the team to ask any questions in order to clarify my requirements which was very reassuring.
Let’s be clear a basement conversion is pretty major work to be having on your house but the team made every effort to keep the noise, dust and disruption to a minimum and they always left the house as clean and tidy as possible under the circumstances – finishing up with a mopping of the floor every evening before they left (which was a nice touch).
Some areas of the work were going to be quite tricky to get right and I’m pleased to say that the team took the time and care to make sure that every aspect of the job was completed to my satisfaction. I would happily use them again and would highly recommend them to anyone considering a basement waterproofing and conversion project.
Chris, it was an absolute pleasure, the photos from your property still feature on our website and a lot of our literature. We thoroughly enjoyed this project.
Very professional and courteous service received from Neil and team. I'll be sure to recommend to friends and colleagues in need of damp or timber advice!
Would like to thank DTC and especially Niel for providing an excellent and quick service. After having work done by DTC in 2014 what was done to a excellent standard I was after a damp report as I'm selling my house. DTC responded to my request straight away and couldn't be any happier with the service. I would recommend DTC to all friends and family
Many thanks Stefan
I was very impressed by the whole process - excellent advice from the surveyor and then superb plastering work from Andrew. Everything was explained clearly and carried out well. Thank you.
Th service provided was a very detailed report and estimate with the resulting works of timber treatment , re flooring and plaster work completed to an excellent standard in a very short time scale.I was fully informed of progress throughout. Workman were pleasant and the whole job was completed in a very professional manner. I would no hesitation in recommending DTC or engaging them again for any future works. Thanks for a job very well done. Keith
Thank you for your kind comments Keith, your feedback is much appreciated
I greatly appreciate your Service from the point of arranging for you to provide my Client, the Seller, with a detailed Report and Estimate - the short timescale in your completion of the work and the courtesy interaction of yourself and your Operatives with both my Seller and my Buyers throughout the process. The sale of the property is to be completed within the next few days and I have been told by both Seller and Buyers they are highly satisfied with the finished work. Justifying my confidence in recommending your Company to my Seller.